Shyam Steel Ind Ltd is committed to protecting and respecting your privacy. You can visit Shyam Steel on the Web without telling us who you are or revealing any information about yourself. When necessary, for shipping and billing purposes, your personal information is stored in a secure server and will never be sold to a third party or used for contacting you without your consent.

If you choose to give us personal information through the Internet that we may need to correspond with you or to process an order, it is our intent to let you know how we will use this information. If you tell us that you do not wish to have this information used as a basis for further contact with you, we will respect your wishes.

Information collected by Shyam Steel is used internally by authorized Shyam Steel employees for three main purposes.We collect information in order to personalize the site for our customers. For example, in the future, we may recommend products or features you may like based on what you have liked in the past. We may have to share your information only in case any Government agency asks for it.

That is our commitment to you.

The following cancellation policy applies to items purchased online through Shyam Steel e-portal:

In case the order has been placed through Shyam Steel e-portal,

1. The order can be canceled by the customer through the toll-free number only before the order has been dispatched from the dealer’s outlet. Any cancellation request placed after this, will be rejected and the customer shall take the material.

2. The order can be cancelled by the customer within 24 hours of placing the order or before the order is dispatched from the dealer’s outlet, whichever is earlier.

3. If the cancellation request is placed after 24 hours or after the order is dispatched from dealer’s outlet, the request will be rejected and the customer shall take the material.

4. In case the cancellation request has been accepted, the amount will be transferred to customer’s bank account without delay.

5. Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verification or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your bank account has been charged, the said amount will be reversed back in your Bank Account.

Welcome to the Shyam Steel e-portal. This portal is operated for the Shyam Steel Ind Ltd (“Shyam Steel” or “we" or "us").

We at Shyam Steel, respect the privacy of everyone who visits this website and are committed to maintaining the privacy and security of the personal information of all visitors to this website.

All rights are reserved by the Shyam Steel Ind Ltd. The content, code and applications contained on this website, under the domain http://shop.shyamsteel.com are copyright protected. Site visitors may not reproduce, copy, or redistribute content or code in any form without written permission from the Company except for purely personal uses.

What Information Do We Collect?

Personal Information:

• We do not require any personal information to obtain access to our website. However, when you use the e-portal, we will ask for personal information such as first name, last name, address, phone number, email address, and other relevant data.

• Your email address will not be used for any other purpose, and will not be disclosed, without your consent except where required by any authority.

Non Personal Information:

• At this web site, information sent by your web browser, may be automatically collected. This information typically includes the domain name (the site after the @ in your e-mail address). It may also contain your user name (the name before the @ in your e-mail address). Other examples of information collected by our server include the Internet protocol (IP) address used to connect the visitor's computer to the Internet, operating system and platform, the average time spent on our website, pages viewed, information searched for, access times, websites visited before and after a visitor visits our website, and other relevant statistics. The amount of information sent depends on the settings you have on your web browser. Please refer to your browser if you want to learn what information it sends.

• All such information will be used only to assist us in providing an effective service on this website. We may from time to time supply the owners or operators of third party websites from which it is possible to link to our website with information relating to the number of users linking to our website from such third party website. You cannot be identified from this information.

• We use the information which we automatically receive from your web browser to see which pages you visit within our website, which website you visited before coming to ours, and where you go after you leave. This is helpful to understand how our visitors use this website. We use this information in the aggregate to measure the use of our website and to administer and improve our website. This statistical data is interpreted by Shyam Steel in its continuing effort to present the website content that visitors are seeking in a format they find most helpful.

Do We Pass Your Information to Third Parties?

• We may disclose your information to respond to legal requirements, enforce our policies, respond to claims that a listing or other content violates the rights of others, or protect anyone's rights, property, or safety. Such information will be disclosed in accordance with the applicable laws and regulations.

• We may also share your information with law enforcement, governmental agencies, or authorized third-parties, in response to a verified request relating to a criminal investigation or alleged illegal activity or any other activity that may expose us, you, or any other stakeholder of the company to legal liability.

• We may also share your information with other business entities, should we undergo any corporate restructuring including any plan to merge with or be acquired by that business entity or start a joint venture. (Should such a combination occur, we will require that the new combined entity follow this Privacy Policy with respect to your information).

How long do we keep your information?

We will keep your information for a reasonable period for the purposes set out in this Privacy Policy.

How do we protect your information?

• We take appropriate measures to ensure that your information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.

• This site has reasonable security measures in place to protect the loss, misuse and alteration of the information under our control. Unauthorized attempts to upload or change information (or otherwise cause damage to this website) are strictly prohibited.

Communication:

When you visit shop.shyamsteel.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us. We will communicate with you by e-mail or phone calls/SMSs. You agree that all agreements, notices, disclosures and other communications that we provide to you satisfy any legal requirement that such communications be in writing.

Registration:

In order to avail of and use the Services, You are required to be registered with shop.shyamsteel.com. As a part of registration process, you agree to provide update, complete, and accurate information and update this information as required to keep it current, complete and accurate.

You will be denied access to shop.shyamsteel.com if any information provided by you is untrue, inaccurate not current or incomplete or shop.shyamsteel.com reasonably suspect that such information is untrue, inaccurate, not current or incomplete. In such case shop.shyamsteel.com may at its discretion suspend your membership for indefinite period or even terminate your membership.

You shall be responsible for maintaining the confidentiality of your password.

You agree and understand that shop.shyamsteel.com services are supported by advertisements and you allow shop.shyamsteel.com the right to disclose the aggregate Registration Data to third parties in connection with marketing the services. Furthermore, you agree and grant shop.shyamsteel.com the right to use your individual Registration Data to provide for targeting of advertisements and other service offers to you.

You shall notify to our customer support department of any known or suspected unauthorized use(s) of your account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your password.

Any information received from you by us for the purpose of (1) registration or (2) buying or listing process shall be deemed to mean "your information". Your Information will be protected in accordance with our policy on Privacy. Your access and use of the website amount to your acceptance of all the terms as available on the website from time to time and you are under contractual obligation to maintain the confidentiality of your account and Password. You accept responsibility for all activities that occur under your account or Password. shop.shyamsteel.com shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

Online Market Place:

You agree, understand and acknowledge that shop.shyamsteel.com is an online e-commerce market place, a platform enabling the users to buy any product listed on shop.shyamsteel.com by observing and adhering to the terms and conditions as prescribed on the website including product specific terms. You further agree and acknowledge that shop.shyamsteel.com facilitate and provide online internet based platform to third party to sale their product. You further agree understand and acknowledge that shop.shyamsteel.com is not liable for any sale and purchase of goods/products listed on this Site. shop.shyamsteel.com shall neither be responsible nor liable to mediate or resolve any disputes or disagreements between the Users and/or sellers.

Payment Process:

shop.shyamsteel.com does not provide any payment gateway. Once you place the order through this portal, your order will be on pending status. The product will be dispatched to your address only after payment is processed through your bank account.

Pricing:

While shop.shyamsteel.com strives to provide accurate product and pricing information, pricing or typographical errors may occur. shop.shyamsteel.com cannot confirm the price of a product until after you order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information shop.shyamsteel.com shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is incorrectly priced, shop.shyamsteel.com may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and shop.shyamsteel.com will have the right to modify the price of the product and contact you for further instructions using the e-mail address provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event that shop.shyamsteel.com accepts your order the same shall be debited to your bank account and duly notified to you by email that the payment has been processed. The payment may be processed prior to shop.shyamsteel.com dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your bank account.

You are not allowed to use the site for any of the following purposes:

1. Transmitting material that encourages conduct that constitutes a criminal offense, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.

2. Transmitting material that encourages conduct that constitutes a criminal offense, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.

3. Gaining unauthorized access to other computer systems.

4. Interfering with any other person's use or enjoyment of the Site.

5. Breaching any applicable laws;

6. Interfering or disrupting networks or web sites connected to the Site.

7. Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

Changes to this Privacy Policy & Terms and Conditions:

We reserve the right, at our discretion, to change, alter, modify, add, or remove portions from this Privacy Policy at any time so you are encouraged to review this Privacy Policy from time to time.

Entire Agreement:

This agreement constitute the entire agreement between shop.shyamsteel.com and you and supersede all prior agreements and understanding, oral and written and if any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

shop.shyamsteel.com's failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.

Applicable Law:

The use and access to the site and this agreement shall be governed in accordance with the laws of India. The Courts at Kolkata shall have exclusive jurisdiction in any proceedings arising out of this agreement.

Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to a sole arbitrator who will be appointed by shop.shyamsteel.com and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held at Kolkata.

Limitation of Liability & Disclaimer:

The Site is provided without any warranties or guarantees and in an "As Is" condition. You must bear the risks associated with the use of the Site.

To the fullest extent permitted under applicable law, shop.shyamsteel.com or its client/suppliers shall not be liable for any indirect, incidental, special, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the Site, its services or this User Agreement.

Without prejudice to the generality of the section above, the total liability of shop.shyamsteel.com to you for all liabilities arising out of this User Agreement be it in tort or contract is limited to the value of the product ordered by you.

shop.shyamsteel.com, its associates and technology partners make no representations or warranties about the accuracy, reliability, completeness, currentness and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Site or that the operation of the Site will be error free and/or uninterrupted. Consequently, shop.shyamsteel.com takes no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Site; and/or any interruption or errors in the operation of the Site.

This User Agreement is effective unless and until terminated by either you or shop.shyamsteel.com. You may terminate this User Agreement at any time, provided that you discontinue any further use of this Site. shop.shyamsteel.com may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, Such termination will be without any liability to shop.shyamsteel.com. Upon any termination of the User Agreement by either you or shop.shyamsteel.com, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the User Agreement or otherwise. shop.shyamsteel.com 's right to any Comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Site or affect any liability that may have arisen under the User Agreement.

Contacting Us:

Questions, comments and requests regarding this Privacy Policy should be addressed to shop.shyamsteel.com. Please also contact us at this address if you would like to update or amend any of your information which you have sent us.