Return Policy

The following return policy applies to items purchased online through Shyam Steel e-portal, after the material has been dispatched by our authorized dealers:

1. The order cannot be returned through portal.

2. The order can be returned or replaced only when the order quantity differs from what has been ordered by the customer. The request shall be raised by calling at our toll-free number, 1800-120-4007 (for Bengal) or 1800-102-4007 (for Rest of India).The material will be replaced only in the case it is received in the same form as it was delivered.

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